Frequently Asked Questions

Check out our most frequently asked questions here - if you don't see the answer you're looking for, email us at

Shipping + Returns

Absolutely! You can return or swap out the design or colour of a t-shirt - so long as the cotton has no marks and has not been washed or worn. As we are the only producers of these garments we are happy for you to make this change with us without a receipt. Please see more on this on our Returns & Exchanges page. Note: We do not accept returns from our Outlet Collection.

Potentially! This really depends on which country you are in. NZ/Australia - heck no. Further abroad? Please check with your local post office to determine these charges. Read more on this over on our Shipping page.

We are so happy to share this information with you! We get these great shipping bags from R3 Pack right here in NZ. They are matte black, home compostable and made from plants. So much awesome.

T-shirts + Boards

HAND-PAINTED BOARD ART: Ochre Boards -  hand-painted one of kind boards which are made purely for wall hanging. These are unique, bespoke and collectable art items crafted from macrocarpa, rimu or blackwood with many painting hours invested in them!

LASER ETCHED BOARD ART: Crafted from locally grown, small wood-lot macrocarpa, these blonde coloured beauties are Ochre's unique take on the retro skateboard - an ode to a classic which is specifically designed to look great on your wall.

We have several fair trade suppliers who put ethics and sustainability at the focus of their manufacturing. The majority of our apparel is made by the award winning NZ company, Little Yellow Bird. They manufacture in India using GOTs certified, rain-fed cotton which is traceable right back to the farms that grew the crop. Our clothing shapes, developed with our in-house pattern maker, Nathan Ingram, is unique to Paper Rain.

Our kids t-shirts are sourced from a Kiwi company based in Kolkata, India who help retrain women out of the sex industry. The tees are 100% fair trade and organic cotton.

These honorable Kiwi folk make sure our production teams are well cared for and that profits from every purchase goes towards community services such as sanitation, clean water and education. Our t-shirts are hand-printed in-house at our cherry farm orchard here in Marlborough.

Wholesale + Commercial Inquiries

You are welcome to submit your work but please know that we're not currently looking for any new artists.

We no longer produce custom designs for boards BUT we collaborate with many different artists to produce unique boards and we hope you will find something special for you in store. After a design we have but on a different type of board? E.g a Tobias Illustrations Wolf but on a wine-barrel board - Let's talk. Please email at :)

Yes! Check out our wholesale page for details or emails us directly on